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Robert Half International Customer Service Representative in Indianapolis, Indiana

Description

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long-term temporary-to-full-time, and located in Indianapolis, Indiana.

Major responsibilities

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Manage and place incoming telephone calls

  • Retrieve and oversee the sending of written business communications

Requirements

  • Knowledge of Microsoft 365

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Customer service and office administrative skills

  • Strong problem solving and analytical skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Excellent communication skills (written and verbal)

  • Excellent computer skills

  • Customer Account experience

  • Foundational knowledge in customer invoices

  • Customer service experience

  • Knowledge of Customer Shipments

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Experience using Microsoft Office

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $14.00 - $16.00 / Hourly

Location: Indianapolis, IN

Date Posted: November 16, 2020

Employment Type: Temporary

Job Reference: 01400-9502761470

Staffing Area: Office u0026 Administrative

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