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Robert Half International Customer Service Representative in INDIANAPOLIS, Indiana

Description

OfficeTeam is currently seeking a Customer Service Representative! This position is with a well-known non-profit organization, and interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Typical duties:

• Receiving and placing customer service telephone calls

• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

• Resolving customer complaints, managing database records, drafting status reports on customer service issues

• Data entry and research as required to troubleshoot customer problems

**If interested and qualified (see below), please apply today!

Requirements

  • Foundational knowledge in Microsoft Excel

  • Adeptness in data entry

  • Customer service experience, specifically in a call-center strongly preferred

  • Command of navigating basic office equipment and protocols

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Excellent written, verbal and social communication skills highly desired

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Positive attitude and an engaging businesslike approach

  • 1+ years' experience of proven performance in a goal-driven & customer-focused environment desired

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $12.00 - $13.00 / Hourly

Location: INDIANAPOLIS, IN

Date Posted: February 18, 2021

Employment Type: Temp to Hire

Job Reference: 01410-0011668705

Staffing Area: Office u0026 Administrative

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