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Robert Half International Customer Service Representative in FORT WAYNE, Indiana

Description

Opportunities for a Customer Service Representative!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Fort Wayne, Indiana region and is a short-term temporary-to-full-time employment opportunity.

Your responsibilities in this role

  • Offer friendly, accurate customer service in a timely fashion

  • Field and send out send written business correspondence

  • Manage incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Switchboard phone (10 -30 lines) experience

  • Calendar managements and scheduling appointments experience preferred

  • Numeric data entry experience desired

  • Deep understanding of Microsoft Outlook

  • Adeptness in customer service experience

  • Expertise in alphanumeric data entry

  • Excellent customer service and office administrative skills

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Microsoft Office experience preferred

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong communication skills, both verbally and in writing

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $11.40 - $13.20 / Hourly

Location: FORT WAYNE, IN

Date Posted: February 17, 2021

Employment Type: Temp to Hire

Job Reference: 01420-0011709014

Staffing Area: Office u0026 Administrative

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