Robert Half International Customer Service Representative in FORT WAYNE, Indiana
Opportunities for a Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Fort Wayne, Indiana region and is a short-term temporary-to-full-time employment opportunity.
Your responsibilities in this role
Offer friendly, accurate customer service in a timely fashion
Field and send out send written business correspondence
Manage incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Comfort and confidence when interacting with internal and external partners and clients/customers
A consistently positive approach to your work that is rooted in a businesslike professionalism
Switchboard phone (10 -30 lines) experience
Calendar managements and scheduling appointments experience preferred
Numeric data entry experience desired
Deep understanding of Microsoft Outlook
Adeptness in customer service experience
Expertise in alphanumeric data entry
Excellent customer service and office administrative skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Microsoft Office experience preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication skills, both verbally and in writing
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $11.40 - $13.20 / Hourly
Location: FORT WAYNE, IN
Date Posted: February 17, 2021
Employment Type: Temp to Hire
Job Reference: 01420-0011709014
Staffing Area: Office u0026 Administrative
Robert Half International
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