Radial Inbound Supervisor, Fulfillment Services in Brownsburg, Indiana
Inbound Supervisor, Fulfillment Services
Location:Indiana - Brownsburg
We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours.
Within our state-of-the-art distribution centers, we encourage associates to enjoy a great environment and place to work. We appreciate all that our associates strive to accomplish and in return, we offer competitive wages, excellent & comprehensive benefits and an opportunity for advancement.
Learn more: http://www.radial.com/about/company#sthash.e8Z9tltu.dpuf
Supervise the day to day activities/mechanisms in accordance to the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity
Actively contribute to the development of Radial direct reports
Manage seasonal associate workforce. Execute on productivity and daily goals through execution to the Radial Operating Model
Keep safe and clean work environment. Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat and DOT
Responsible for associate level of safety, quality, and productivity performance
Solve and respond to daily issues
Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures
Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met for all outbound related activities
Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines
Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution
Implement specific objectives and performance measures for all shift personnel to maximize productivity
Lead fulfillment special projects, as needed
Accountable for achieving production objectives
Monitor all production and personnel statistics and reporting in support of the department operation
Reinforce policy and procedure compliance
Participates in the Recruiting and Selection process
Conducts performance reviews and implements corrective action as appropriate
Implementing performance improvement plans and disciplinary actions
Interacts with peers and related staff across all departments on the implementation of fulfillment strategies
+ + Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not required
Strong analytical and problem-solving skills
Proficient in MS Word, Excel, and Power Point
Bilingual English/Spanish desired but not required
Ability to maintain a positive attitude while multi-tasking, managing, coaching and mentoring teams to be successful and work efficiently in a fast-paced environment.
Strong process improvement skills (ability to develop and implement processes. Must have demonstrated leadership and strong interpersonal skills Professional verbal and written communication skills
Knowledge of WMS is desired
Monday - Friday 4:00pm - 12:30am. Must be able to work additional hours as needed.
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
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